Eva Info Marketing Solutions OPC Private Limited (WBB Office)
WBB Office provides virtual office and coworking solutions across Kochi, Bangalore, Chennai, and Delhi. Our services include mailing address plans, GST-related address documentation support, company registration assistance with CA support, and digital marketing services.
We are committed to providing transparent service terms and reliable customer support. Please read this Refund Policy carefully before purchasing or renewing any service.
Customers are encouraged to review the Rental Agreement, service inclusions, applicable charges, and terms and conditions before making payment.
Our team is available to clarify questions regarding the agreement, service scope, documentation requirements, and applicable compliance requirements.
By signing the Rental Agreement and completing the subscription process, the customer acknowledges and accepts the applicable terms and conditions.
The following terms apply to WBB Office services, subject to the special GST premises-related refund commitment in Section 3 and applicable law.
Before signing the agreement: Customers may choose not to proceed with the service before signing the Rental Agreement. Any payment already made will be handled in accordance with the agreed terms and applicable law.
After signing and activation: Payments are generally non-refundable once the Rental Agreement has been signed and the service has been activated, except where a refund is covered by this policy or required by applicable law.
Registration and documentation charges: Government fees, processing fees, registration fees, documentation charges, and administrative charges are non-refundable, except where expressly covered by the special refund commitment or required by law.
Regulatory delays or rejection: Delays or rejections arising from government regulations, GST authorities, Ministry of Corporate Affairs (MCA) requirements, or other regulatory bodies do not automatically qualify for a refund.
Incomplete documentation: Customers who fail to provide the required documents or complete verification may not qualify for a refund, subject to Section 3 and applicable law.
WBB Office offers a 100% refund for qualifying GST registration rejections or cancellations specifically caused by premises-related issues, subject to the following conditions:
The rejection or cancellation must be directly attributable to an issue relating to the premises or business address provided through WBB Office.
The customer must provide the relevant official rejection order, cancellation notice, or other supporting documents establishing the premises-related issue.
WBB Office may review the submitted documents to determine whether the case qualifies under this policy.
This refund commitment does not cover rejection or cancellation caused by applicant ineligibility, incomplete customer documentation, incorrect information supplied by the customer, or other reasons unrelated to the premises.
Once a claim is reviewed and approved, the refund will be processed within a reasonable period, subject to applicable law.
The 100% refund commitment applies to qualifying cases involving premises-related issues. It does not guarantee approval of GST registration or any other government application.
The Virtual Office Agreement remains valid for the contractual period specified in the Rental Agreement.
Customers may request cancellation only after completion of the initial 11-month agreement period, subject to the applicable terms and conditions.
All outstanding dues and contractual obligations must be settled before cancellation is processed.
Cancellation requests must be submitted through the appropriate communication channels.
Cancellation does not automatically entitle the customer to a refund, except where the special GST premises-related refund commitment or applicable law provides otherwise.
The following terms apply to subscription renewals:
Renewal payments are non-refundable, subject to the special GST premises-related refund commitment and applicable law.
Upon termination, expiry, or non-renewal of the service, customers must discontinue using the WBB Office address and arrange to remove or update it in their relevant business records within 30 days.
This includes GST registrations, company records, business websites, marketing materials, stationery, and other official documents, wherever applicable.
Customers are responsible for completing the necessary address changes and regulatory updates with the relevant authorities.
WBB Office shall not be responsible for consequences arising from continued use of its address after service termination or expiry, to the extent permitted by applicable law.
Eva Info Marketing Solutions OPC Private Limited reserves the right to suspend or terminate services in accordance with the Rental Agreement and applicable law if:
The customer engages in illegal, fraudulent, or unauthorized activities.
Customer verification remains incomplete.
False, misleading, invalid, or misrepresented documents are submitted.
The customer violates applicable laws, regulations, or the terms of the Rental Agreement.
Where appropriate and legally permissible, WBB Office may notify the customer and provide an opportunity to resolve the issue before suspension or termination. Immediate action may be taken where required by law or reasonably necessary to address fraud, unlawful activity, or regulatory risk.
Any applicable refund entitlement will be assessed in accordance with this policy, the Rental Agreement, and applicable law.
Customers are responsible for:
Providing accurate, complete, and valid information and documentation.
Completing all required verification procedures.
Complying with applicable laws and regulatory requirements.
Using the WBB Office address only for authorized purposes and during the agreed contractual period.
Updating business and regulatory records promptly when the service expires or is terminated.
This Refund Policy must be read together with the applicable Rental Agreement and service terms.
If any provision conflicts with a mandatory requirement of applicable law, the legal requirement will prevail.
WBB Office may update this policy when necessary. Updated terms will be published through the appropriate official channels.
For questions, concerns, or grievances regarding this Refund Policy, please contact:
Eva Info Marketing Solutions OPC Private Limited (WBB Office)
Email: info@wbboffice.com
Phone: +91 9048899002
Website: https://wbboffice.com/
WBB Office is committed to providing transparent service terms and professional support to businesses, startups, and entrepreneurs.
WBB Office – Create and Connect.
